AI Delivery
flagshipBlockchains ($5M account) · Globant
Oct 2025 – Present
A $5M account with a multidisciplinary org (AI Data Scientists & Engineers, Front-end, DevSecOps) under margin pressure and high manual operational overhead.
Owned staffing, capacity and P&L over a 20-person delivery team (within a 40-person, 2-PM account); ran governance with RACI / RAID / status reporting; acted as Scrum Master; built process automation with Claude + Jira Automations to cut manual overhead.
Margin 40% → 45% (+5pp) through staffing optimization and delivery efficiency; reduced manual operational load and faster workflows.